September 11, 2026
5 min read Key points: Listen to staff, customers, and trends. Give people time and freedom to try ideas. Encourage and back promising innovations. The innovation secret Innovation is at the heart of every healthy organisation, from commercial businesses to…
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August 11, 2025
Dr Jana Matthews | 5 min read Key points Focus less on customers who aren’t a good fit. Prioritise customers who value, trust, and stay…
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August 2, 2025
Dr Jana Matthews | 5 minute read Key points Gently invite one-on-one talks to discover their work-related stressors. Share calm, specific feedback with examples and…
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July 10, 2025
Dr Jana Matthews | 5 min read Key points: Share responsibility and trust others as the business grows. Expect ups and downs, but keep focused…
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July 7, 2025
Dr Jana Matthews | 2 min read Key points: Share tasks as your team shows readiness. Delegate step by step, building confidence. Trust people and…
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July 1, 2025
Ryan Williams | 6 minute read Key points: Review your balance sheet for waste and costly debt. Restructure or sell what isn’t adding value. Use…
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June 3, 2025
Chris Procter | 5 minute read Key points: Be well prepared before expanding overseas. Learn local culture, rules, and costs. Build a local team to…
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