Program FAQ's

Seek out the answers to some of our most asked questions, below.

About The Centre

What is the Australian Centre for Business Growth and where is it located?

The Australian Centre for Business Growth (AUCBG) is a unit of UniSA Business, and is located on the University of South Australia’s City West Campus in Adelaide Australia – Level 2, Yungondi Building, UniSA City West Campus, 70 North Terrace, Adelaide SA 5000.

Our postal address is: Australian Centre for Business Growth, University of South Australia, IPC CWE-51, GPO Box 2471, Adelaide SA 5001

Australian Centre for Business Growth

Directed by Dr Jana Matthews, Professor and ANZ Chair in Business Growth, the Centre provides high-value, world-class programs that enable business owners, CEOs, Managing Directors and their executives to learn what to do, what to stop doing, and how and when to make the changes necessary for growth. Our programs provide participants with the knowledge and skills they need to develop as leaders, accelerate company growth and compete in a global marketplace. Programs combine diagnostics, expert presentations, facilitated group discussions, peer-to-peer learning and action planning.

Since launching in 2014, the Centre has worked with many companies through its business growth programs and many of whom have experienced sustained growth since participating in a program.

Who teaches these programs?

Dr Jana Matthews has had five companies of her own and is an international expert in entrepreneurial leadership and business growth. She has carefully selected experienced CEOs who have started, grown and exited at least one company, and worked with them to become Growth Experts who teach and facilitate the programs she has developed. Growth Experts have first-hand experience in growing a company, and knowledge about business strategy, finance, technology, marketing, sales, product development and innovation. During the Assessment Clinics and the Growth Modules, they work with individual business owners, CEOs, Managing Directors and members of their executive teams to help them unlock the growth potential of their company.

More information on the Centre’s Growth Experts is here.


About Our Programs

What programs are delivered by the Australian Centre for Business Growth?

The Australian Centre for Business Growth delivers a range of programs for business owners, CEOS and Managing Directors and their executive teams.

The Centre’s programs include:

  • Assessment Clinics
  • Growth Ramp
  • Growth Modules

We also offer a suite of Alumni Programs, which are for companies who have completed the Modules and wish to continue their growth learning.

What is the Assessment Clinic?

A small group of CEOs/MDs from companies with 5* – 199 employees work with Growth Experts to learn what happens during growth, understand their roles and responsibilities as leaders, discuss various strategies to grow, receive tailored advice and recommendations from the Growth Experts, develop an Action Plan for company growth and a Leadership Development Plan which they agree to implement. The Assessment Clinic is offered in a face to face format or online via Zoom. The CEO/MD is required to complete and submit online prep-work at least two weeks prior to the Assessment Clinic. The one-day Clinic is focused on identifying what is stopping growth, as well as what each CEO/MD can do to accelerate growth.

What is the Virtual Assessment Clinic?

Virtual Clinics enable CEOs/MDs who are not able to attend a face to face or online clinic in person to experience the Assessment Clinic in their own time in an online learning environment. CEOs will need to complete the same prep work as those attending a face-to-face or online clinic. The Virtual Assessment Clinic is a series of learning modules with Dr Jana Matthews delivering the same content that is delivered in the face-to-face clinic – but without the interactive discussions with Growth Experts and other CEOs. You will need to submit your personal Leadership Development Plan and the Company Action Plan developed at the end of the Virtual Clinic, and then sign up for a one-hour call with one of the Centre’s Growth Experts. They will review your prep work, your Leadership Development Plan and Company Action Plan, provide feedback, help you identify what is stopping growth and develop strategies to accelerate growth.

What is the Growth Ramp?

The Growth Ramp is designed for CEOs/MDs of companies with 5* – 11 employees who want to learn the knowledge and skills to grow their company, but do not yet have an executive team. Comprised of six, monthly 6-hour group modules conducted via Zoom and six corresponding individualised phone calls with a Growth Expert, the Growth Ramp is facilitated to small groups of CEOs. The Growth Ramp provides the perfect platform for leadership development and learning to prepare your company for growth.

What is the ANZ Assessment Clinic?

There will be three Clinics held in Adelaide, Melbourne and Sydney. Each will have spots for 4 – 6 CEOs, and each one will be taught by Dr Jana Matthews, ANZ Chair in Business Growth at the Centre. Each CEO will need to provide the same prep work as those attending the face-to-face Clinics described above. CEOs will learn what happens during growth, their roles and responsibilities as leaders, questions they must answer and changes that need to be made in order for their company to grow. Each CEO will develop an Action Plan for the company as well as a Leadership Development Plan for themselves.

At the end of each Clinic, each CEO will submit a copy of his or her completed company action plan and leadership development plan to Dr. Matthews. These plans will be scanned, returned to the CEO, entered into the Centre’s secure system, and a copy will be shared with a Growth Expert who will review the two plans, as well as the prep-work the CEO/MD submitted before attending the Clinic. The Centre will schedule a one-on-one, 1 hour call between the Growth Expert and CEO/MD to discuss the prep-work, the company Action Plan, the Leadership Development Plan, and will discuss what is stopping growth, as well as what tactics and strategies could accelerate growth.

What are the Growth Modules?

The Growth Modules are a series of three, three-day modules that teach CEOs/MDs and their executive teams how to lead, manage and grow their companies. The three, three day modules are spaced roughly three – four months apart, and the CEO/MD must commit to bringing at least two other executives to all three modules.

It is important that all participants attend all three modules to learn together, identify problems inhibiting growth, and work together to develop solutions and strategies for growth. The modules build on each other and cover 12 growth stoppers.

Each three-day module focuses on different components of AUCBG’s Knowledge Framework for Growth. The modules provide a dynamic and interactive learning experience that includes expert presentations, facilitated group discussions, peer-to-peer learning, action planning, and accountability.

All participants are expected to engage fully in all program activities and complete all prep work, on time.

The course content has been developed by Dr. Jana Matthews and is delivered by a team of Growth Experts, all of whom have started, grown and exited companies, hence have a broad base of experience growing different types of companies in different industries.

In order to be eligible to attend the Growth Modules a company must have completed an Assessment Clinic or Growth Ramp.

How many companies participate in the Growth Modules Program?

The Growth Modules are designed for the CEO/MD and at least two members of the executive team, with 5 – 10 companies in a cohort. These Cohorts of 5 – 10 companies (15 – 30+ people) participate in a series of three, three-day Growth Modules with at least three Growth Experts per module. This ratio of Growth Experts to company participants supports a rich teaching-learning environment and enables participants to work with multiple Growth Experts, share experiences with peers, and network with other like-minded executives.

Prep work is a compulsory requirement before attending the Clinics or the Growth Modules. You will need to upload your company documents, using a secure cloud based file sharing system. We will create a folder specific to your company where your documents will be securely stored for the Growth Expert to review prior to your attending a Clinic, Growth Ramp or Modules.

I have four people in my executive team. Am I able to bring a fourth team member to the Growth Modules?

If you would like to bring one or two additional executive team members to the Growth Modules, please contact the Centre to discuss. If we are able to accommodate additional participants, there will be a fee of $1,500 (plus GST) per additional person beyond three per company. This surcharge covers program materials and catering.

Why is prep work required?

Prior to the commencement of the Assessment Clinic, Growth Ramp or Growth Modules, CEOS/MDs – and their executives – are required to complete prep work, which is due two weeks before the Clinic, Ramp or Module. This prep work is an essential part of the program and enables (1) the CEO/MD to identify issues and begin to see the impact they have on all parts of the organisation, and (2) the Growth Experts to identify issues and determine how to help the CEO and team unlock their growth potential. Prep work includes online diagnostics, as well as relevant documentation relating to their company’s products, marketing, structure and financials.

My team has completed the Clinic and Growth Modules. What other programs do you offer?

We offer a suite of Alumni Programs for any CEO who has participated in a Clinic, and enrolled in the Growth Modules.

Our Alumni Program include having one of our Growth Experts deliver a one-day, tailored program at your company or at the Centre. They also include CEO dinners followed by half-day CEO work-outs.

Accelerate & Scale was designed for CEOs and their teams who have completed the Growth Modules and want continuing guidance from the Centre and our Growth Experts as they continue to grow. Accelerate & Scale includes structured learning sessions for teams, as well as custom-tailored learning activities which support each company’s individual needs.

Please contact us for more information about any of these programs


Who Are Our Programs For?

Who should apply for the Australian Centre for Business Growth programs?

The CEO/MDs who benefit the most from our programs:

  • Have the willingness to make changes and to grow their companies
  • Have developed products, services and have customers
  • Have at least 5* – 199 full-time employees [We accept companies with fewer employees on a case-by-case basis]
  • Have an Executive Team
  • Come to an Assessment Clinic or Growth Ramp with an open mind and want to identify what is inhibiting growth

*My business is growing but does not have enough employees. Can I apply?

The programs currently offered by the Australian Centre for Business Growth have been designed for small (5* – 19 employees) and medium sized companies (20 – 199 employees).

If you fall outside of this eligibility criteria, but the CEO/MD has started and grown a company before, if your company has received angel/venture funding, or if your company is growing very rapidly, please contact us at the Australian Centre for Business Growth via to discuss eligibility.

We have accepted companies with fewer than five employees on a case-by-case basis.

I am the CEO of a Not-For-Profit (NFP) company. Am I eligible to apply and will the content be relevant to my business?

The Programs developed by the Australian Centre for Business Growth have been designed for profit companies. Whilst we have had a few NFP companies attend the Assessment Clinic and the Growth Modules, these NFPs did so because they wanted to develop new initiatives to grow their NFP and wanted to gain the skills required to look at these initiatives from a business perspective. We are not currently delivering programs designed for Not-for-Profit Companies but will consider accepting NFPs into a Clinic or the Modules on a case-by-case basis.

If you are an NFP and would like to apply to attend the Assessment Clinic, please contact AUCBG and describe why you want to attend. One of our Program Officers will contact you.

What tools and resources are available?

During and after each module, the CEO and executive team members who participated in the Modules receive access to webinars, interactive tools, resources and ‘Dr Jana Refreshers’ to help them stay on track, implement their goals and strategies, and grow.

What are Dr Jana Refreshers?

Dr Jana Refreshers are concise chunks of knowledge that are emailed as reminders of the concepts covered in the Clinic and Growth Modules. CEOs/MDs and Executives who have attended the Centre’s program receive these emails on a fortnightly basis to help them stay on track and grow.


Privacy and Confidentiality

How is my company information stored?

The Australian Centre for Business Growth recognises that your privacy and data security is important to you – and it is important to us as well. We are committed to respecting and protecting the privacy of the individuals and companies that we deal with and the security of their information. For more information about how we collect and store company information, please refer to our Information Handling Policy.

How do you maintain confidentiality of the information shared during the Program?

All participants, Centre staff and Growth Experts sign the AUCBG Confidentiality Undertaking before participating in a Clinic or Growth Modules. Our programs have been designed to enable CEOs/MDs and their executives to freely share experiences with one another, as well as our Growth Experts. All discussions are confidential, and all participants agree not to share or divulge information about each other’s companies.

I understand the Centre is doing research. Will my company and its data be included in the research database?

The data collected from every company that participates in any of our programs is added to a secure database. Each year we will be asking you to provide updates on revenue, profits, jobs, export, growth strategies, and other topics that will enable us to identify the accelerants and barriers or inhibitors of growth. Companies that participate in all our programs will automatically be enrolled in this study and will be required to provide updated information each year. The Centre will be reporting aggregate increases/decreases in revenue, employment, and exports, based on data collected from all the companies who have participated in our programs.

Thank you in advance for sharing your data, lessons learned, and strategies for growth so we can help other CEOs quickly learn to recognise growth problems and opportunities, develop appropriate strategies, and accelerate growth.


Companies We’ve Worked With

What sorts of companies attend the Australian Centre for Business Growth Programs?

The Australian Centre for Business Growth team has worked with many growth companies from a range of industries and jurisdictions since June 2014. Find out more about the companies who have been through our programs here.